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On Export Project captions , it stops (fails) at 4%
On Export Project captions , it stops (fails) at 4%.
I think it is related to Microsoft word, because sometimes after I open a blank word document, another word document opens with Adobe Captivate header with a date.
But I do not know how to fix the problem!
Note: at the moment of the “Export Project captions”, no word document is open (or looks to be open):
Any suggestions?
Thanks, Mario Neves
On Export Project captions , it stops (fails) at 4%.
I think it is related to Microsoft word, because sometimes after I open a blank word document, another word document opens with Adobe Captivate header with a date.
But I do not know how to fix the problem!
Note: at the moment of the “Export Project captions”, no word document is open (or looks to be open):
Any suggestions?
Thanks, Mario Neves
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Hi,
Thank you for your query.
Please provide the information below so we can get more details around the issue and assist accordingly:
- What is the point version of Adobe Captivate on your device? You may check that from Help->About Adobe Captivate
- Which Operating system and version are you using?
- Are the Captivate project files saved locally or on a network/shared drive?
- Is it a work computer or personal machine? If work, does the user account has admin access or local access?
- Are you experiencing this issue with a specific Captivate project or all files?
- Did it work fine for you previously on this device?
Happy to help,
Adobe Captivate Support
