It has been a long time since I have had a buying experience as miserable as this. All I wanted to do was buy a piece of software. The first 20 minutes was spent getting ran around from one tangential article to the next. Once I finally found the “Buy” button, my troubles really began. Once I started the download, it kept bugging me to re-enter my password every few minutes. Once I was done downloading, I found out that I needed to download another app just to unzip the thing. I did that and the whole thing lost track of the original file. So now I am downloading the whole damn thing all over again. What kind of amateur hour are you running over there? If this had been a Microsoft product, it would have been a breeze.
Just FYI, I am not working for Adobe, am just a user like you. Was smiling because I had again the worst experience yesterday with a Win10 upgrade, where MS never remembers that I am not using a US keyoard, which makes entering my password very tricky. But that is off topic.
You want to buy Adobe Captivate 2017? Di you want a subscription license or a perpetual licenxe? Anyway you need an Adobe ID, if you didn’t buy any Adobe apps before, create such an ID. For a subscription license that ID will be linked to your license, for a perpetual license you’ll get a serial number after buying.
You can just download the trial version, and test out if you like it, you’ll get a fully working app. Downloading from the Adobe site will use the Akamai download manager (maybe that caused troubles), an alternative is this full legal website: https://prodesigntools.com/adobe-captivate-2017-direct-download-links.html;
When you have licensed the product, please don’t forget to check Help, Updates to see if eventual patches have been released. The present version is 10.0.1.285.
Please try to download Adobe Captivate from this link https://elearning.adobe.com/2017/03/adobe-captivate-download-locations/
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