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Captivate 2017 (Not Responding)
Hopeful somebody in the community can help me understand why Captivate 2017 is extremely slow to respond when I open the software, open a file, move from slide to slide…it is slower than a snail! My IT dept just spent an hour with me changing settings to increase performance but I’m not seeing a difference. I’m operating on Windows 7 (64 bit) and have plenty of RAM. I work in a home office but have commercial grade high speed internet. Any suggestions are welcome! Thank you in advance!
Hopeful somebody in the community can help me understand why Captivate 2017 is extremely slow to respond when I open the software, open a file, move from slide to slide…it is slower than a snail! My IT dept just spent an hour with me changing settings to increase performance but I’m not seeing a difference. I’m operating on Windows 7 (64 bit) and have plenty of RAM. I work in a home office but have commercial grade high speed internet. Any suggestions are welcome! Thank you in advance!
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I have this issue a lot and have just resigned myself to learning patience when things are loading. It does seem to bog down my system and I have a new laptop with plenty of power, etc. as well. Will be interested in what other responses you get.
Actually, I worked with Adobe this morning and come to find out, my Captivate cache was on a different location (the server) than my project file (on desktop). They must be in the same place. Not sure how that happened but at least I know what to look for now.
